Frequently Asked Questions

If you don't find the answer you are looking for in the frequently asked questions, please contact us.


FAQ - General

What is WikiPock?
How do I know if my phone is supported?
Which languages are supported by WikiPock?
Do I need to be online to use WikiPock?
Is WikiPock allowed to distribute Wikipedia in mobile phones?


FAQ - Product Information

How many articles will I have on my mobile phone with WikiPock?
Why do you suggest to buy a preloaded microSDHC™ memory card with WikiPock?
How fast is WikiPock?
How often do I need to check for a new WikiPock version?
How often do I need to update my libraries?


FAQ - Product Purchase

Where can I buy WikiPock?
What is included in the price?


FAQ - Product Support

Why do I need to install an application on my phone?
What is the storage space required by WikiPock?
What does the message "loading" mean when I select an entry?
What happens if I get a new mobile phone after purchasing WikiPock?


What is WikiPock?

WikiPock is a mobile phone software that allows you to search and read Wikipedia articles without internet connection. All the articles are stored in your mobile phone's memory so there is no need to download anything from the network. Access is extremely fast and does not require any data connection.
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How do I know if my phone is supported?

WikiPock runs on:
  • Windows Mobile phones: Windows Mobile 6, 6.1, 6.5 Professional, Standard, Classic. See complete device list.
  • BlackBerry phones: BlackBerry OS 4.3.0 and above. Click Options > About to get your BlackBerry Device Software OS version. See complete device list.
  • Android phone: Android OS 1.0, 2.0, 3.0, 4.0. See complete device list.
  • Symbian phone: Symbian S60 5th Edition and 3rd Edition FP2. Symbian^3. See complete device list.
  • iPhone/iPod touch: Coming soon. Register here to be notified.

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Which languages are supported by WikiPock?

WikiPock is currently available in 25 languages: English, German, French, Polish, Dutch, Italian, Portuguese, Spanish, Russian, Swedish, Norwegian, Chinese, Japanese, Vietnamese, Catalan, Turkish, Finnish, Czech, Afrikaans, Hungarian, Romanian, Ukrainian, Danish, Greek, Indonesian. You can request additional languages here.
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Do I need to be online to use WikiPock?

No. WikiPock can be used offline. You don't need any data connection such as GPRS/EDGE/3G/Wi-Fi. All the articles are stored in your mobile phone so there is no need to download anything from the network. As a result, WikiPock is always accessible, fast and your battery life is extended.
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Is WikiPock allowed to distribute Wikipedia in mobile phones?

Yes. All text in Wikipedia is covered by GNU Free Documentation License (GFDL), a copyleft license permitting the redistribution, creation of derivative works, and commercial use of content while authors retain copyright of their work.
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How many articles will I have on my mobile phone with WikiPock?

WikiPock includes the full content of Wikipedia articles, except the images. The following table indicates the number of articles for each language.
English: 4,000,000+ articles (4.0GB)
German: 1,400,000+ articles (1.6GB)
French: 1,200,000+ articles (1.2GB)
Polish: 908,000+ articles (643MB)
Italian: 939,000+ articles (849MB)
Japanese: 649,000+ articles (1.1GB)
Dutch: 584,000+ articles (529MB)
Spanish: 900,000+ articles (932MB)
Portuguese: 742,000+ articles (483MB)
Russian: 875,000+ articles (822MB)
Swedish: 344,000+ articles (288MB)
Chinese: 500,000+ articles (372MB)
Norwegian: 245,000+ articles (217MB)
Finnish: 228,000+ articles (253MB)
Catalan: 223,000+ articles (239MB)
Ukrainian: 186,000+ articles (196MB)
Hungarian: 153,000+ articles (265MB)
Czech: 147,000+ articles (210MB)
Turkish: 140,000+ articles (155MB)
Romanian: 138,000+ articles (118MB)
Vietnamese: 111,000+ articles (131MB)
Afrikaans: 14,000+ articles (19MB)
If you purchase WikiPock Plus Edition, you will get the updates (new articles and corrections) during one year.
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Why do you suggest to buy a preloaded microSDHC™ memory card with WikiPock?

We suggest you to buy a 16GB microSDHC™ memory card in order to have enough storage space in your mobile phone to use WikiPock, and particularly if you are interested in multiple languages. With over 3 million articles in the English version, WikiPock application requires 4GB of storage space. The other languages require less storage space, but we suggest you to buy a 32GB microSDHC™ card to enjoy multiple files. If you already have more than 4GB in your mobile phone you do not need to buy the optional microSDHC™ memory card. If you buy the microSDHC™ memory card, WikiPock is already preloaded in the card so the installation is even easier. You don't need to download the application from our site, it's already there!
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How fast is WikiPock?

Very fast. The result appears instantly as you type. See by yourself on the Windows Mobile demo, BlackBerry demo, Android demo or Symbian demo.
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How often do I need to check for a new WikiPock version?

New versions of WikiPock are released on a regularly basis or when a bug is fixed.
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How often do I need to update my libraries?

If you purchase WikiPock Plus Edition, you have access to the updates via our site. You can update your libraries as often as you want. You will be automatically notified when updates are available. If you purchase WikiPock Basic Edition, you get the latest version of Wikipedia but no updates.
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Where can I buy WikiPock?

WikiPock can be purchased on this website, here. PayPal and major credit cards are accepted.
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What is included in the price?

WikiPock Basic Edition includes Wikipedia in 25 languages. You can choose the languages you want. You also get Wikiquote for free.
WikiPock Plus Edition includes Wikipedia in 25 languages, plus unlimited updates for one year. You can choose the languages you want. You also get Wikiquote and its updates for free.
Special offer: Buy WikiPock and get Wiktionary for free!
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Why do I need to install an application on my phone?

You need to install WikiPock application in order to access Wikipedia offline. Once you install WikiPock on your mobile phone, the full content of the articles is stored in your mobile phone. You can then access all the articles very fast, very easily and on clean mobile-formatted pages.
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What is the storage space required by WikiPock?

The storage you need for WikiPock depends on the languages you want to use. The English version of Wikipedia requires a minimum of 4GB storage space. The other languages require less storage space. You can purchase a preloaded 16GB or 32GB microSDHC™ memory card on our site if needed. Please visit our products page.
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What does the message "loading" mean when I select an entry?

The message "loading" means that WikiPock is uncompressing and loading the article on your screen.
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What happens if I get a new mobile phone after purchasing WikiPock?

Don't worry! You will be able to download WikiPock application from our website again.
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